Porting my number from public

[Cashmstorm]

I need to port out my number to a new mobile carrier, but can't receive the sms to do so and I need it pushed threw manually.

How do I reach a public mobile agent ?

[computergeek541]

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@parkercamp wrote:

I am having same issues I want to port out to another carrier 

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Please contact Public Mobile using the chatbot method provided earlier. You'll then need to ask your new carrrier to try the number porting again.

[parkercamp]

I am having same issues I want to port out to another carrier 

[Cashmstorm]

I can't get a text from public mobile because my sim card isn't working due to their service changes and I'm not going to buy a new sim card 

[hTideGnow]

HI @Cashmstorm   is your PM service still active?

Please call your new provider to re-trigger the porting process again so you can get the text this time

[Meow]

Usually porting out is done when you initiate porting at other provider and keep your PM SIM in a phone to reply Yes within 90 minutes after receiving SMS.

Why you cannot receive SMS to PM SIM?

Both account have to be active in order to port in/out.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here