12-22-2018 10:51 AM - edited 01-05-2022 02:52 AM
Hi, has anyone had experience trying to port their number from Fongo to Public Mobile? I tried to port my number over yesterday afternoon, and my SIM is now programmed with the ported number and I can make outgoing calls, but I am not receiving any incoming calls on my Public Mobile SIM. Any chance the porting process can get hung up halfway?
Any feedback is appreciated. Thanks!
12-22-2018 11:04 AM - edited 12-22-2018 12:51 PM
Porting from Fongo will take up to a week to complete. PM has done its work. It is up to Fongo to release your number to PM. If you got your number less than 3 months ago 30 days, you need to pay Fongo a fee ($25 transfer fee) before Fongo will release your number IIRC.
Update: https://support.fongo.com/hc/en-us/articles/212437466-Transfer-my-Fongo-number-to-another-carrier