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Porting a phone number

IsisIsmail
Great Neighbour / Super Voisin

I just switched from public mobile to chatr, however I’m unable to port my phone number over because I can not get my public mobile account number 

4 REPLIES 4

Chichi85
Good Citizen / Bon Citoyen

Check your welcome email 🙂 


@IsisIsmail wrote:

I just switched from public mobile to chatr, however I’m unable to port my phone number over because I can not get my public mobile account number 


If you have the Public Mobile welcone e-mail mesaage from back when you signed up, your account number is in that too. It is near the top instead of your name.

hairbag1
Mayor / Maire

@IsisIsmail wrote:

I just switched from public mobile to chatr, however I’m unable to port my phone number over because I can not get my public mobile account number 


Log into My Account...you'll see the account number there.

GR
Mayor / Maire

@IsisIsmail can you log in to your self serve account (public mobile) ? 

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