Porting A Number

[lenardd]

When submitting the form to port a number, how do you know it was submitted? I ask because when I submitted mine, I got no confirmation. The only thing that happened was that the Submit button was disabled but the form didn't clear itself. 

I didn't want to try again just incase it did.

[lenardd]

Popping,

I had to re-submit my request as the old number was still showing.  I noticed while submitting, a little whirling icon appears to the left of the submit button and then got a confirmation page (within 30 seconds) that the submission was successful.

Thanks for your help!

[popping · Accepted solution]

@lenardd 

Select the [Plan and Add-Ons] tab. Is your old number showing on the [Plan and Add-Ons] page?  This may take a few minutes.  Logoff, wait a few minutes and login again
If yes, PM has done its work to setup your old number for you to call out, send text and data.

If no, go through the porting process again.

[Triguy]

Here is a porting guide.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Dat...

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