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Ported my number to Roger's and now I can't login to my account

Wingsfanmom1
Great Neighbour / Super Voisin

I reportedly number to Roger's, not I can't login to my acct to change my number. I want my son to continue to use my plan. 

 

Anyone have experience with those?

3 REPLIES 3

cellphoneuser1
Mayor / Maire

@Wingsfanmom1 wrote:

I reportedly number to Roger's, not I can't login to my acct to change my number. I want my son to continue to use my plan. 

 

Anyone have experience with those?


The others are right. Your Public Mobile account is gone.  The good: if you activate a new line today to Monday, you will get a free renewal.

arahmanfahad
Good Citizen / Bon Citoyen

If you have ported to Rogers then you are no longer a PM user, and that's the reason you can' login to your account anymore. Your son will need a new number or he can port his existing number to PM.

hairbag1
Mayor / Maire

@Wingsfanmom1 wrote:

I reportedly number to Roger's, not I can't login to my acct to change my number. I want my son to continue to use my plan. 

 

Anyone have experience with those?


If your port was successful...your account with PM has been closed. Son will have to start his own account with a new sim and a unique email address.

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