cancel
Showing results for 
Search instead for 
Did you mean: 

Port out the phone number

kidimin
Great Neighbour / Super Voisin

my phone number is deactivated. I want to cancel my plan and transfer my phone number to another company. However, I was not able to transfer my phone number until you activate it. Could you help me with that? Let me know when I can get my number transferred. Thank you!

 

Regards,

2 REPLIES 2

Anonymous
Not applicable

Not sure why the same question was repeated by the same OP. Maybe an Oracle can combine the 2 threads.

KMG
Deputy Mayor / Adjoint au Maire

Your account must be active to port out your number, so you will need to reactivate.

 

I would recommend switching to the $10/30day plan.  Since your account is expired, only the Moderator Team can change your plan.  Send them a private message and they can help you out with that.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.