09-17-2018 08:26 AM - edited 01-05-2022 01:49 AM
Hi there,
I signed up for a new account last week. Since then, I'vbeen receiving DAILY welcome emails "Your Public Mobile Activation Details". I can't find a way to make these stop. I'm activated and using the sevice...
Assistance appreciated.
Thanks,
-A
09-17-2018 09:33 AM
Definitely, this is unusual. Often, no emails are received for activation success.
Please pm the moderators @Moderator_Team
09-17-2018 09:05 AM
Thanks, KMG. I'll check in with the Mods.
-A
09-17-2018 08:50 AM
Wow this is new. It is more usual not to get one of these welcome emails. To be be welcomed daily is different.
09-17-2018 08:45 AM
This is a very strange thing to happen. There are ways to subscribe and unsubscribe from the forums and private messages, however, the Activation Details should only be a one-time thing.
I wonder if this is an associated issue with the password reset emails not being delivered in a timely fashion (if at all).
Tagging - @Alan_K
09-17-2018 08:30 AM - edited 09-17-2018 08:31 AM
Did you have trouble activating? Maybe this is a backlog of emails from that.
Is there an "unsubscribe" button that you can click on?
If not, you could try contacting the Moderator Team and asking them to look into it.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437