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Daily Welcome email! Please make it stop

andyberry
Great Neighbour / Super Voisin

Hi there,

I signed up for a new account last week.  Since then, I'vbeen receiving DAILY welcome emails "Your Public Mobile Activation Details".  I can't find a way to make these stop. I'm activated and using the sevice...

Assistance appreciated.

Thanks,

-A

5 REPLIES 5

Shapla001
Great Citizen / Super Citoyen

Definitely, this is unusual. Often, no emails are received for activation success.

Please pm the moderators  @Moderator_Team

andyberry
Great Neighbour / Super Voisin

Thanks, KMG.  I'll check in with the Mods.

-A

will13am
Oracle
Oracle

Wow this is new.  It is more usual not to get one of these welcome emails.  To be be welcomed daily is different. 

stonechucker
Mayor / Maire

This is a very strange thing to happen.  There are ways to subscribe and unsubscribe from the forums and private messages, however, the Activation Details should only be a one-time thing.

 

I wonder if this is an associated issue with the password reset emails not being delivered in a timely fashion (if at all).

 

Tagging - @Alan_K

KMG
Deputy Mayor / Adjoint au Maire

Did you have trouble activating?  Maybe this is a backlog of emails from that.

 

Is there an "unsubscribe" button that you can click on?

 

If not, you could try contacting the Moderator Team and asking them to look into it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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