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Port in number, input wrong IMEI, cannot contact customer service

fhp2oqh3iup
Great Neighbour / Super Voisin

Hello, I tried to port in my number. I accidently input the wrong port in number and now the activation failed. What can I do? I tried to create a ticket but always not able to open the link from chat. 

5 REPLIES 5

HI @DBG99 

sent you the number.  Please check the community inbox

@DBG99  Sent !

DBG99
Great Neighbour / Super Voisin

I am having the same situation.  Got a text message from Public Mobile that I entered incorrect IMEI.  Can you give me the porting team number to call to fix the same problem?

Handy1
Mayor / Maire

@fhp2oqh3iup  Will send you the printing team number private message . They can re trigger the port request for you 

hTideGnow
Mayor / Maire

HI@fhp2oqh3iup 

You can call Public Mobile porting team to provide the correct Info and get status update.  I will send you the porting team number.  Please check your Community inbox for my message

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