Port from telus to PM

[motozark1]

Recently I ported my spouse to PM from telus but didn't see my code anywhere to receive my $1.00 off per month. What did I miss and how do I correct this.

[BKNS27]

@motozark1 

It depends on what Reward system you are on. You will receive $1 or 1 point in your account in a day or so.

Also, you should get a text indicating: “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more. View your Reward” if referral code was entered correctly.

Your wife should see the $10 credit within 72 hours or 3 days.

[motozark1]

Thank you for the helpful info. I just sent a message to them😊

[hairbag1]

@motozark1 

are you on Points program or the older Rewards program ?

Log in to your account / My Rewards / Visit My Rewards / in Refer-a-friend look to the right to see Show Details. You should see a list of the numbers you have referred.

edited...I see now the OP needed to know how to find his referal code rather than anything else. my bad...again !

[JRod · Accepted solution]

@motozark1 

You can message customer service and tell them that you accidentally forgot to apply the referral code during sign up and ask them to apply it for you. The rewards will show on both accounts within 72 hours (1 point/$1 for you, $10 one time credit for your spouse)

Please click this link below to message customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).