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Port a number

Mhnatko
Great Neighbour / Super Voisin
 
5 REPLIES 5

DDM69
Deputy Mayor / Adjoint au Maire

There are no mind readers here.  Please state your question with adequate details so you receive an effective answer.  

esjliv
Mayor / Maire

@Mhnatko - in which direction? Are you porting a number into Public Mobile, or OUT of Public Mobile.


The provider that you are porting to is the one you need to deal with for the process.

dust2dust
Mayor / Maire

Got a question?

Handy1
Mayor / Maire

@Mhnatko  

When transferring (porting) your number to any new carrier it’s important to remember to leave the old providers SIM card in the phone until you receive the confirmation text from old carrier @that point you have 90 mins to reply YES to the confirmation text … also when going thru this process the new provider will want you old providers account number and will ask for IMEI number disregard this (IMEI) number as it has a tendency to just cos porting hiccups .. so if your ready to port to pm and already activated a SIM card you can go to your self serve serve profile tab and change /transfer (port) number this can also be done on activation but it’s advised to pick a temp number first then port 

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