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Points system w/ plan change?

serz
Great Neighbour / Super Voisin

If I switch my plan (from 3G to 4G), do I have to use PM's new point rewards system or am I able to stay on my current point system (3$ loyalty, 2$ autopay, etc). Thanks for any help. 

6 REPLIES 6


@Timer wrote:

@serz 

your rewards will be in your account as is,,

Tipc: for change plan use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

 

after 48 hr of change plan just do rebooting device.


There's no reason to reboot the phone 48 hours after a plan change.

Timer
Mayor / Maire

@serz 

your rewards will be in your account as is,,

Tipc: for change plan use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

 

after 48 hr of change plan just do rebooting device.

Meow
Mayor / Maire

If you are on old reward system ($) changing plan will not affect your reward system.

Outdoorsman
Mayor / Maire

@serz hi your old rewards are safe,they are tied to your account not your plan,keep with the old rewards system it is much better 

dust2dust
Mayor / Maire

You'll stay on the old rewards system. Don't change.

Adding - ...to points

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