08-29-2022 04:45 PM
If I switch my plan (from 3G to 4G), do I have to use PM's new point rewards system or am I able to stay on my current point system (3$ loyalty, 2$ autopay, etc). Thanks for any help.
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08-30-2022 01:44 PM
@Timer wrote:your rewards will be in your account as is,,
Tipc: for change plan use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,To Login Page
and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..
after 48 hr of change plan just do rebooting device.
There's no reason to reboot the phone 48 hours after a plan change.
08-29-2022 06:53 PM
your rewards will be in your account as is,,
Tipc: for change plan use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,To Login Page
and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..
after 48 hr of change plan just do rebooting device.
08-29-2022 05:15 PM
08-29-2022 04:54 PM
If you are on old reward system ($) changing plan will not affect your reward system.
08-29-2022 04:52 PM
@serz hi your old rewards are safe,they are tied to your account not your plan,keep with the old rewards system it is much better
08-29-2022 04:46 PM - edited 08-29-2022 04:46 PM
You'll stay on the old rewards system. Don't change.
Adding - ...to points