Points Error

[hdran]

Hi all, 

Before the points system, every month I received a $4 credit; $2 for auto pay, and $2 for being a loyal member for the duration that I have been. 

This should equate to 4 points a month. I noticed for July, I only received 2.6 pts. Is this an error? Why doesn't the total points come to $4 like it use too?

Any help would be appreciated. Thank you

[hdran]

Thank you all for clearing this up. I did not know points were only 5% of my monthly bill. 

[eddieO]

@hdran, unfortunately PM has replaced the old Rewards system with a new Points system which means all customers will pay the full amount upfront. As the others have mentioned, you will get back points ( 1 point = $1 ) and once you have accumulated enough you can redeem them, 15 points towards a $15 bill credit or for as little as $5 towards things like 200 MB data or Canada Wide talk booster 500). The bill credit must be manually applied.

[EB0]

@hdran 
no more auto pay or loyalty l, it’s 5% of your payment

2.6 point means you pay $52 which seems high what plan do you have?

[Meow]

You will get 5% of your bill; 10 at anniversary and 1 point for each referral. NOTHING else except if you participate in Community...

[computergeek541]

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@hdran wrote:

Before the points system, every month I received a $4 credit; $2 for auto pay, and $2 for being a loyal member for the duration that I have been. 

This should equate to 4 points a month. I noticed for July, I only received 2.6 pts. Is this an error? Why doesn't the total points come to $4 like it use too?

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Sorry, but this isn't an error. No extra points are given for either using autopay or being a customer for more than 2 years.

[Sansan · Accepted solution]

@hdran  with this new Points System,  you are losing,  that's the whole point of the switch.  If they were to give you the same $4 then no reason to change the program! It's a win for PM.

You get 5% of your payment for your plan back each month. You will not get the autopay and a loyalty. 

You will get 1 point for every referral active within PM each 30 days.

10 points once a year on uour anniversary and points back in this community. 

Sucks yea 😕