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No Sim Card

SheeptheRam
Great Neighbour / Super Voisin

I bought a SIM card mid June and it still hasn’t come yet. I also didn’t get a tracking email for the SIM. Anyone else?

3 REPLIES 3

slusagm
Mayor / Maire

it is over 2 weeks, a bit too long.  Ask PM to check

Open ticket using the Orange Chatbot icon on the lower right, Type the question Submit ticket and select Contact Us to get to the open ticket screen 

Meow
Mayor / Maire

SIM is send by regular mail Canada post. No tracking...

Open a ticket with agent and ask for replacement. You might provide alternative address if you suspect somebody took your card...

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