10-18-2022 12:20 PM
Hi, I have reached 75% of my monthly plan usage for data. However, when I log in to Public Mobile self serve, it seems to show that I have add-on data usage available. I didn't buy any add-on data usage this month. So, is this from a previous month? And can I use it this month? Thanks.
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10-18-2022 02:01 PM
For Add on data, yes, you can roll over to next months, but this is not your data from previous month. Perhaps this might be a gift from Public mobile in Christmas.
10-18-2022 12:36 PM - edited 10-18-2022 12:37 PM
Perhaps you have data remaining from previous More is Merrier data gift.
10-18-2022 12:23 PM - edited 10-18-2022 12:24 PM
Add-ons will stay on your account until you use them fully. They do not expire. Except US add-ons which last 10 days only from the moment you purchase them.
So yes, you can continue to use data add-on this month too until it goes to zero.