Hi, I have reached 75% of my monthly plan usage for data. However, when I log in to Public Mobile self serve, it seems to show that I have add-on data usage available. I didn't buy any add-on data usage this month. So, is this from a previous month? And can I use it this month? Thanks.
For Add on data, yes, you can roll over to next months, but this is not your data from previous month. Perhaps this might be a gift from Public mobile in Christmas.
Add-ons will stay on your account until you use them fully. They do not expire. Except US add-ons which last 10 days only from the moment you purchase them.
So yes, you can continue to use data add-on this month too until it goes to zero.
