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Plan out before end of month

babyboss-6
Good Citizen / Bon Citoyen

My husband has a $15. plan a mo. on his iPhone.  Use mainly for phoning with. Does take pictures and look very little at emails\facebook.  Plan has 100 min Ca. Wide-250MB Unlimited Inter text & picture,  Messaging3 - Unlimited incoming Calls , Voicemail & Call Display . But he is out of using the phone before the end of the month. Can someone tell us what he's doing to use everything up . Thank you Cheers

4 REPLIES 4

BKNS27
Mayor / Maire

@babyboss-6 

We are members like you so we can’t view his account. PM is a self-serve service so you will need to login to his account and view the data usage and all outgoing and incoming calls in the View Usage History.

You can also purchase additional data or call minutes in the Add-on section.

DDM69
Deputy Mayor / Adjoint au Maire

Can you please clarify?  Out of data or calling minutes? 

I would check Google or Youtube for information on Iphone data usage.  

Handy1
Mayor / Maire

@babyboss-6  That plan only has 100 outgoing mins calling his voicemail will count towards mins used . And with  only 250MB that data won’t last long can be used up in a matter of minutes 

hTideGnow
Mayor / Maire

HI@babyboss-6 

what is out during the month? voice or data?

if voice calls, remember all calls round up to next minutes.  So, a 11 second call will waste a full minute

for data, try to disable mobile data if you don't use it.  For FB, it can be auto-playing the video and that wasted data.  Or you can have setup some cloud backup and it could use up your data. Harder to trace, so better to disable Mobile data if you don't need it

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