Hi all, I'e recently moved to the US and have been between phones. I currently let my plan with public run out about a week ago, with the intention of getting a US number. Long story short, I had to make some calls so I decided to repurchase my full Canadian plan (even though I wouldn't be able to use it) so that I could purchase the additional talk and text US roaming plan. Later that day, I made some calls but would unfortunately have to phone them back. Today, I try to call, and the phone line says it cannot complete my call as I do not have an active account. Looking at my account on public mobile, it does show my account on hold. I go to my payments, and there are my purchases for my full Canadian plan as well as my us talk and text package on August 3rd. It also shows this on my TD account. Why have they all of a sudden put my plan on after receiving payment?!
