04-03-2019 08:49 AM - edited 01-05-2022 04:08 AM
I'm on provincial talk unltd and I want to change to Canada unltd.
I just want to make sure I'm not going to loose my 400 minute long distance add on due to the plan change. Can someone answer?
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04-03-2019 04:47 PM
I have had a 400minutes long distance add on in my plan for many months. During that time I have changed my plan twice including letting it remain in a suspended state for more than a month. I still have my long distance add on.
04-03-2019 09:29 AM
Addons should stay , as they are an extra and not the main plan
04-03-2019 09:12 AM
@domptg, I'm assuming you're calling a fair number of times to the US or international numbers, as you're only changing to the Canada-Wide package. If you're using the LD for only the Canada-Wide LD, it's $15 worth of 400 minutes and is reasonable to have as the minutes stay available until they are completely used. The Canada wide plan may be more expensive in the long run, if you switch.
You'll want to evaluate your situation.
04-03-2019 08:55 AM
04-03-2019 08:51 AM
@domptg wrote:I'm on provincial talk unltd and I want to change to Canada unltd.
I just want to make sure I'm not going to loose my 400 minute long distance add on due to the plan change. Can someone answer?
Don’t worry your add-on will stay in your account the add-on is not stick with your plan but with your account.