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Plan and Add on management page down

withkarma
Great Neighbour / Super Voisin

Hey all, 

 

Been coming on for nearly everyday this past week wanting to add 1 GB data to my plan and always been directed to a page error for the Plan and Add On page. Anyone know of an alternative solution to how I can add more data to my plan if I can't do it through this portal? 

 

Any advise would be greatly appreciated. 

 

Thanks all, 

Tm

2 REPLIES 2

softech
Oracle
Oracle

@withkarma  there has been many issues relate to browser lately.  try

 

1. with another browser (Edge/Chrome/firefox)

2. Incognito mode

3. clear cache

4. try on another computer or on your phone browser.

JK8
Mayor / Maire

@withkarma 

 

Clear browser cache/cookies and then go incognito/private mode. You can also try another browser. Chrome and edge work well.

 

Note: This site is best viewed on latest versions of Google Chrome and Mozilla Firefox, or Internet Explorer 10 and above. For the best experience, enable cookies and JavaScript on your browser.

 

Edit: You can also dial 611 from your phone to make the purchase.

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