06-29-2022 12:09 PM
Hello,
I am unable to see my plan details online. I want to know if my account covers Unlimited Canada Wide calling?
Thank you.
06-29-2022 02:51 PM
HI @KIMPETRASSO you plan is likely every 30 days. Some very old plans can be every 90 days. But if you joined last couple years, it would be every 30 days
Also Provincial calling was just offered for couple months last year. If you joined this year, then for sure Canada-Wide calling
If you have trouble access the Plan details page, try different browser , like Edge or Firefox, or use Incognito mode or you can clear cache.
06-29-2022 02:41 PM
@KIMPETRASSO Not sure what you mean about paying $60 every two months? All current plans are on 30 day payment cycles, unless you're on a grandfathered 90 day payment plan which were discontinued couple of years ago?
Your plan details can be viewed by clicking Plan Details under Account Status/My Plan near the top left of overview page in your self serve account.
06-29-2022 01:26 PM
Login to My Account
Click Account Details
06-29-2022 12:34 PM
I cannot see what plan I am on. I believe my plan is $60 for every 2 months?
06-29-2022 12:21 PM
@KIMPETRASSO Hi 25 dollar plans and above are unlimited calling