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Change of plan.

Hunter11
Good Citizen / Bon Citoyen

Hello.

 

I just changed my plan to $25.00 for 30 days. How long will it take before it kicks in?  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

@Hunter11   Sounds like deposited the funds but now need to go back and pick your plan change option.  Reminder that you'll forfeit anything left in your current plan and will start a new 30 day cycle by selecting Change Now option.

 

edit:  have you tried rebooting the phone?

View solution in original post

7 REPLIES 7

dabr
Mayor / Maire

@Hunter11   It should be effective immediately if you selected Change Now option and not Change at Next Renewal (recommended option as PM doesn't prorate/refund).    Try rebooting your phone.

Hunter11
Good Citizen / Bon Citoyen

The $25.00 are still on Available Funds. Do I have to do something with this?

No....what choice did you make. Change Now option OR Change at Next Renewal

Hunter11
Good Citizen / Bon Citoyen

Change now.

@Hunter11   Sounds like deposited the funds but now need to go back and pick your plan change option.  Reminder that you'll forfeit anything left in your current plan and will start a new 30 day cycle by selecting Change Now option.

 

edit:  have you tried rebooting the phone?

HI @Hunter11   

 

Does the Overview page shows the new plan or still on the old plan?

 

do you have valid credit card on the system?

 

Hunter11
Good Citizen / Bon Citoyen

Thank you very much. All straighten out. I appreciate your help.