Plan Change (Do I keep my Old Rewards Program)

[edinez1]

I currently have 3G Plan @ $25/month.
I want to change to the 4G Plan @ $34/month.

I would like to know the following
1. I am currently on the old rewards program and would like to keep it that way. Will it change to the new program or do I get to keep the old program?
2. I have with existing plan, the following add ons. Will I get to keep them or will they be lost?
A. 2x 2G Data bonus
B. 1000 International Long Distance minutes
C. 1000 Canada Long Distance minutes

[dust2dust]

Was that a claim from support? I think we would all agree that that is 1/3 true. The only time data add-ons become incompatible is on 5G unlimited plans. Data add-ons will still work and be switched over to the 5G roaming plans and all 4G plans. (and of course 3G plans)

[edinez1]

An Update.

The data add on are NOT compatible with the 4G & 5G subscriptions. But the extra long distance minutes add on are switched over to the new plan.

Thanks,

[HALIMACS]

You'll keep the old rewards and  add ons. 

The plan bonuses are YMMV.  Depends what the original terms stated when you got them. 

ADDING: @edinez1  To protect yourself, ask the customer support agents ahead of time and screenshot their response.

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