Picture message not working on Talk and Text Plan without Data option

[nooresadaf]

Hi,

I have Talk and Text plan without Data option and after porting my no on Public mobile I could not send picture message.

I heard, I need to enable Data option before sending picture message but I am not sure after enabling Data option I have to pay extra charges or not.

Thanks,

Noor

[nooresadaf]

Hi,

Still picture message is not working on my talk and text plan(without data option) and I noticed my mobile is also not receiving any simple text message.

i have enabled Data, MMS, iMessage.

i also noticed, if I enabled Wi-Fi to connect with my home internet then I could send and receive messages but I think messages should work without Wi-Fi.

Thanks,

Noor

[mimmo]

I think will13am forgt the link so here it is

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26 

[will13am]

Here's the webpage on APN settings.  I suggest putting defaul,supl,mms in the APN field instead of leaving it blank.

[Nsk143]

Iphone doesn't have much setting for apn. Try goto setting general reset then network reset. If that's doesn't help do a do a full back up , and do a full factory reset.

[mimmo]

Did you set your apn setting correctly?

[nooresadaf]

MMS already enabled and I have iPhone.

thanks,

noor

[xCameron94x]

do you have MMS enabled on your phone? Its in the settings for iOS. For android your messaging app will need access to data too i believe

[nooresadaf]

Still not working even after rebooting and also removed sim and turned off phone and then inserted sim first and then restarted.

Thanks,

Noor

[Nsk143]

Try rebooting or also try removing sim and turn off phone and then insert sim first then restart.

Also which phone are you using make and model and orignal carrier

[nooresadaf]

After enabling Data option, picture message is still not working.

Thanks,

Noor

[Nsk143]

No you won't get any charge since its a pure prepaid services you don't get any extra charge you can turn it on.