I recently subscribed to Public Mobile and got an eSIM for my iPhone. I went through the whole activation procedure but after that my phone never gets a phone number and just shows "SOS". I cannot use the Public Mobile app or My Account on the web to raise a support ticket, because every time I try I get the message below and I can't get past it:
We’ve noticed you have an active Public Mobile service and would like to confirm your full access
A 6 digit code associated with your EverSafe ID will be sent to your phone number. We will need you to confirm this number
Obviously because my number is not working I am not receiving this code and I am unable to go further. This looks like a Catch-22 situation, I need the app or My Account to raise a ticket to solve my issue, but I cannot access them because of the issue!! And there is no customer support number that I could call or something.
What I should do now? Thanks in advance for any advice.
