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Phone transfer failed. Support request form failed.

Tpd
Great Neighbour / Super Voisin

@CS_Agent 

My number port failed.

When I tried to submit a support ticket, the submit button would not enable no matter what data I put in the fields.

Please help me port.

 

2 REPLIES 2

LitlLdy
Mayor / Maire

@Tpd , hi you won’t reach a CS_Agent here . This is a public/open forum for Customers to post & receive responses back from other Customers sorry. Unfortunately the virtual assistant/chatbot is still broken!
You can send a private message to a CS_Agent from your community mailbox using the method below. 

You can send a private message to a CS_Agent: ->   https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

Customer Support Agents are available from:

  • Monday to Sunday: 9 AM to 10 PM EST

A CS_Agent will respond back in your Community mailbox at the top right of this page (envelope icon to the left of your community avatar).

hairbag1
Mayor / Maire

@Tpd 

watch the little envelop icon on top right side of page will be highlighted when I send the porting assist help line number.

Need Help? Let's chat.