06-08-2023 06:28 PM
My number port failed.
When I tried to submit a support ticket, the submit button would not enable no matter what data I put in the fields.
Please help me port.
06-08-2023 06:37 PM - edited 06-08-2023 06:48 PM
@Tpd , hi you won’t reach a CS_Agent here . This is a public/open forum for Customers to post & receive responses back from other Customers sorry. Unfortunately the virtual assistant/chatbot is still broken!
You can send a private message to a CS_Agent from your community mailbox using the method below.
You can send a private message to a CS_Agent: -> https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Customer Support Agents are available from:
A CS_Agent will respond back in your Community mailbox at the top right of this page (envelope icon to the left of your community avatar).
06-08-2023 06:36 PM
watch the little envelop icon on top right side of page will be highlighted when I send the porting assist help line number.