Phone plan says add money

[Karley]

I added 62$ on the 1st and now its saying it expired how can that be ???? I still have 11 days i thought i got 30 days not 18 .... not happy

[frankrbond]

My wife's plan has been restored.

[Matt2]

I'm on call this weekend, I'm kinda freaking out....I could get in big trouble if I miss a call in....really hope they figure something out....

[Marilynsibley39]

Just got this phone set up for my grand mother yesterday and we are having the exact same problem.

Please help.
@CS_Agent

[skmkenn]

There appears to be an issue going on with Public Mobile's system that has prematurely marked accounts as suspended / plans as expired, and it's affecting a lot of people. With such a widespread issue I'm hoping that this is resolved soon.

[Kitkat86]

Mine has done the same thing not impressed and not being able to call for help really is annoying

[frankrbond]

My wife's plan says the same thing. She has over 2 months left on her plan and it has been suspended.

[Matt2]

My plan says the same I have to clue what to do or how to fix this....