09-12-2024 02:08 PM - last edited on 09-12-2024 03:34 PM by computergeek541
I'm transferring my phone number from Koodo to Public Mobie, but it's over 5 hours since this process was started, and I still haven't received a transfer request SMS.
09-12-2024 02:14 PM
HI@Drawcap
is your Koodo account active? try to reboot phone with Koodo sim card
And you can call PM porting support team to confirm the status or reinitiate the process. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call