Phone not ringing on incoming call
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03-06-2024 05:08 PM
I am in Florida and find my phone does not ring to indicate an incoming call when the caller is Canadian phone also in Florida, I can call them with no issues. Any ibeas
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03-07-2024 07:05 AM
Didn’t help
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03-07-2024 07:05 AM
I tried all and no change
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03-06-2024 05:24 PM
Try rebooting your device and ensuring you're connected to either T-Mobile or AT&T. Also, can you receive all calls from others?
Try these fixes:
- ensure airplane mode is not enabled
- ensure do not disturb is not enabled
- ensure your ringer volume is turned up
- ensure the number calling you is not on a blocked senders list
- disable any call-forwarding features/settings
- turn off Bluetooth -- it's possible the 'ringing' is going through to a Bluetooth device instead of device's speakers
- remove and reinsert your SIM card
- reset network connections
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03-06-2024 05:24 PM
@Bruce88 Did you verify the settings of your phone? Some mute setting…? Or can you switch the sim in an another phone to see what happen?
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