a week ago - last edited a week ago by computergeek541
Good morning Community... I just received my Sim Card and my Samsung S10+ tells me that it does not support Voice Actions, could someone tell me what to do?
a week ago
@JavierCFG What message is the phone giving you about the sim? It's possible we could help but don't have enough information to do so. Did you recently purchase the phone? If it's still not working and you want to contact customer service, submit a ticket at the chat icon bottom right of this page. If that doesn't work then send a private message to support using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
a week ago
No, the Phone shows me this message, but it does not recognize my SIM either, I am in the process of a HARD RESET against my will but I need to somehow make it work
a week ago
@JavierCFG I'm a bit confused, you said you have no coverage but the phone works perfectly? Is the only problem the "voice actions" not working?
a week ago
Yes my phone works perfectly
a week ago
@JavierCFG From what I've read voice actions is a phone feature somewhat like Siri on an iPhone. Does the phone generally work for voice calls in and out, texts in and out, data?
a week ago
Hello, my SIM has just been activated and it does not have any coverage, I did not even receive the SMS to activate the SIM, I had to use my wife's cell phone to then be able to activate it
a week ago
I think the Voice Action is a setting on your phone. Anyway, PM doesn’t offer this feature.
a week ago
Hi @JavierCFG, my wife has the exact same phone as you (Samsung S10+) and her's is working perfectly fine with PM. Did you port over an existing number? if so have you confirmed that your old SIM no longer has service? Are you able to send and receive text and phone calls?