Help: ChatGPT Voice

[Den1234]

I'm having issues with my ChatGPT voice for the last 6 weeks. It stopped working all of a sudden when I tried connecting with LTE/5G and finally today I found out it works when I use WIFI. 

There are two post that have the exact same issue:
https://productioncommunity.publicmobile.ca/t5/Get-Support/ChatGPT-Advanced-Voice-Mode-Issue/m-p/138...

https://productioncommunity.publicmobile.ca/t5/Get-Support/Useless-customer-service/m-p/1393114/high...

Can someone direct me a way to speak to an agent or rep?

Thanks in advance!

[softech]

@Den1234 

To engage PM support for assistance, please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Ticket", click "Contact Us"  then choose a topic, click "Login", finally click "Click here to submit a ticket ↗" 
    (if unable to receive 2FA via SMS when login, click "Didn't Receive code" or "Resend Code")
     then choose "Send email" or "Send Voice Message" to get 2FA via email or voicemail)
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there