05-04-2026 01:01 PM
My mobile phone has stopped functioning. Is there a problem at your end?
05-04-2026 01:33 PM - edited 05-04-2026 01:41 PM
hi @@Adalynn
did you check if your My Account is active or suspended?
05-04-2026 01:19 PM - edited 05-04-2026 01:20 PM
@Adalynn wrote:how do I reconnect my phone
how do I reconnect my phone
@Adalynn have you tried restarting it? Check here: https://www.telus.com/en/bc/outages for any outages in your area. Are all your services down like cell and data? Does it say SOS where the network normally displays?
05-04-2026 01:02 PM
