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Phone disconnected

Adalynn
Great Neighbour / Super Voisin

My mobile phone has stopped functioning. Is there a problem at your end?

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @@Adalynn 

did you check if your My Account is active or suspended?


@Adalynn wrote:

how do I reconnect my phone


@Adalynn have you tried restarting it? Check here: https://www.telus.com/en/bc/outages for any outages in your area. Are all your services down like cell and data? Does it say SOS where the network normally displays?

Adalynn
Great Neighbour / Super Voisin

how do I reconnect my phone

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