Monday
My mobile phone has stopped functioning. Is there a problem at your end?
Monday - last edited Monday
hi @@Adalynn
did you check if your My Account is active or suspended?
@Adalynn wrote:how do I reconnect my phone
how do I reconnect my phone
@Adalynn have you tried restarting it? Check here: https://www.telus.com/en/bc/outages for any outages in your area. Are all your services down like cell and data? Does it say SOS where the network normally displays?
