2 hours ago
I have been having an issue with phone calls where the first call made to me goes directly to VM. The second call registers as an incoming call. I have tried to disable VM using the community guidance suggestions without luck. How can I correct this? Thx in advance.
2 hours ago
hi @MJayel
if the phone call actually got to you PM so. card, then obviously it is not a porting issue
Could be a 3G problem. What phone do you have?? if you change the network mode to 3G , would calls come on. the first attempt?? test and let is know
2 hours ago
Hello @MJayel
Did you recently port in from another service provider? If so, place your OLD providers SIM card into the phone and reboot. If you still have service there, the port didn't go through. If your old service providers SIM card has SOS in the top corner, then the port went through. Have you tried resetting your network connections?