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Phone call keep disconnected in few minutes

Hardy58
Great Neighbour / Super Voisin

Any phone call  just few minutes and disconnect it keep doing all most over 2 months some thing wrong with divide or network

 

 

 

8 REPLIES 8

@Hardy58  Is your iOS updated to 16.6

@Hardy58 

is volte enabled on your iPhone 13 ? If not; reach out to CSA and ask to have it enabled.

added link....https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Hardy58
Great Neighbour / Super Voisin

Edmonton ab

iphone 13 

Hardy58
Great Neighbour / Super Voisin

Thank will try

Hardy58
Great Neighbour / Super Voisin

I try reset  network  but won’t work  I home Pro 13

 

BKNS27
Mayor / Maire

@Hardy58 

Try resetting the Network setting on your phone.

softech
Oracle
Oracle

@Hardy58 

what phone do you have ? brand and model?

what city and province you are at?

Try clicking Reset All Networks and see if it helps

Also, try changing the network mode or Preferred network type to 3G only and see if it helps 

Handy1
Mayor / Maire

@Hardy58  Can you try the SIM card in another  phone to test services . Also try your network to 3G or 5G test in different areas see if it helps with voice 

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