phone not working

[Nuka]

why is my phone seemingly disconnected even though I make automatic payments and then when I log in it will then work again!!!!

[Neil11]

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/2247

[hTideGnow]

hi @Nuka So, you login. My Account and did you make a payment manually to get the service back?? if you didn't make a manual payment and the service just work, it is weird