Phone always goes straight to voicemail.. data does not work. Need a moderator to help please

[rads]

90% of incoming calls go straight to voicemail. Paying for data services and has never worked.
Please help.

[rads]

Thank you Luddite..

All settings have been checked. Even bought a new phone still no luck.

[Luddite]

@rads Check you have not accidently blocked incoming calls, or turned on "Do Not Disturb".

Read through this article to troubleshoot your data issues: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p.... Login to your account and see whether data still shows under Plans and add-ons. If not there, you've used all the data allowance or it's not part of your plan.

For more detailed help tell us make/model of your phone.

[matbasm · Accepted solution]

Hi @rads, You might get a quicker respons from the mods if you send a private message to the moderator team.

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.