Phone Number isn't verifying on my iPhone 12

[RobertVSB]

I have successfully transferred my line from bell to public mobile, but I have not been successful with my messaging. I'm not able to access certain accounts because I have not been receiving codes from my number. I am able to make calls using my number and I have service but I'm not able to verify my number and connect my messages to my number.

[CS_Agent]

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.

Our customer support team will get in touch as soon as possible.
Public Mobile Team.
 

[Rastin]

There been an ongoing problem with new customers not getting text messages. To fix this you need to put in a ticket.  As for verification codes under where you enter code click on did not get code. Then send it as an email till pm fixes your texting problem.

Now that I re-read that I think you mean 2fa from other places then here like the bank. You will haft to wait till pm fixes your problem. Put in a ticket it may take a day to get back to you as there busy trying to fix this for new customers

[fixin1]

@RobertVSB - There is an ongoing issue with iMessage and FaceTime activation issues:

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Trouble-using-iMessage-amp-F...

Please try and reset your network settings in Settings > General > Reset   ** You will lose most settings - added BlueTooth connections & all Saved Wi-Fi passwords.

Also it is SMS that you are having issues with for the 6 digit authentication code, please contact CS_Agent for re-provisioning SIM card / eSIM:

Submit a ticket via Chatbot:

If you just want it quick and easy, here it is:

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox