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Phone Error

garbage_in
Great Neighbour / Super Voisin

My phone advises that I have an "Internal Serer Error".  How do I address it?

6 REPLIES 6

CountyDownIeUk
Mayor / Maire

@garbage_in Please Mr. Error.......

BKNS27
Mayor / Maire

@garbage_in 

Usually this shows up when you try to login to your account on a computer or phone.

The Self Serve account is under maintenance overnight and should be up soon

 

darlicious
Mayor / Maire

@garbage_in 

Do you have any plan data remaining in your account?

 

 

 

 

 

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

Dunkman
Oracle
Oracle

 

@garbage_in 

More details would be helpful.  What specifically is happening when you see this error?  Using data to search/visit a website?

 

A quick google search:

https://askleo.com/whats_an_internal_server_error_and_how_do_i_fix_it/

HALIMACS
Mayor / Maire

@garbage_in 

 

Has this just developed?  ( working before??)

 

Worst case, reset/restore to factory.

softech
Oracle
Oracle

@garbage_in   Did you try reboot the phone?

 

Also, it works when you make voice calls or you can receive incoming calls with it?  Just having problem with mobile data? you sure you have Mobile Data enabled on the phone?

 

 

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