Payment

[Sparky1959]

Payment vouchers will not work,I need actual human customer support.

[Handy1]

@Sparky1959  you can 611 and load then or sign into your my account and go to payment tab and at bottom of screen load vouchers now 

[hairbag1]

@Sparky1959 

dial 611 to add'em to your account

[softech]

@Sparky1959  when you got the voucher and where you got it from?

Vouchers from some stores have a 24 hours wait time before it can be used.  If you got from one of those stores, I am not sure if PM support can help (cos likley the systems not sync'ed yet and PM is not seeing the voucher is active until later today or tomorrow)

but you can try to message support to confirm. 

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there