Payment

[ESC]

I updated the credit card information before the credit card expiry date for the auto-pay a month ago.  Today the account was suspended due to no payment.  I tried to enter the credit card information again but got message: something wrong, get back later.  What is wrong?  

[ESC]

I used desktop to update my credit card info before the expiry date.  Public Mobile today suspends my account due to no payment.  I tried to reactivate the account and made payment, it gave me a message:" something is wrong, try back later"   Does anyone has the Customer Service Agent telephone number or email address?  Thanks.

[MeenuK13]

I've had this problem before too and it's best to use your laptop to do this.

[Timer]

@ESC 

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

or contact to support team to reset by CS_Agent

[softech]

@ESC   were you using your phone or Tablet to access My Account?

Please use your desktop or laptop for now as there is a problem with credit card/payment when accessing on phone/tablet.   Using Desktop/Laptop will be the workaround until the issue is fixed