Payment

[RyanE]

My payment isn't due till the 20th, but I have more money now than usual and would like to add my payment today for next month can I not add time to my phone early??

[hairbag1]

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@softech wrote:

@RyanE 

do you meant you want an early renewal? if you want early renewal, you will need to ask PM support to help for that

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Could you double check to confirm this is the case. Reports of others recently renewing current plan early w/o CSA intervention.

[Phil_Adelphus]

@kb_mv   Thank you for clarifying that, it's good to know.  So @RyanE should have no problem either way.

[kb_mv]

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@Phil_Adelphus wrote:

I'm thinking you want to add funds in advance to be used on 20th?  But if you have auto-pay enabled I believe it would still charge the credit card before taking the funds.  If no auto-pay then your idea should work.  Is that right @softech  @Handy1  ?

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@Phil_Adelphus If this was the case my loyalty, autopay and referral bonuses that are added to my account as funds available would never get to be used. I have auto pay turned on to get the $2 monthly bonus but my card isn't charged as I always put funds in ahead of time. Funds available are used first, any shortfall is then charged to the CC.

[Phil_Adelphus]

I'm thinking you want to add funds in advance to be used on 20th?  But if you have auto-pay enabled I believe it would still charge the credit card before taking the funds.  If no auto-pay then your idea should work.  Is that right @softech  @Handy1  ?

[softech]

@RyanE 

do you meant you want an early renewal? if you want early renewal, you will need to ask PM support to help for that

[Handy1]

@RyanE  You can add funds to your account in the payment page or through *611 with payment vouchers