Payment went through however activation unsuccessful error code 820

[Rexxi]

Please assist , new customer switched over , I’ve successfully made my account payment went through than received an error message number 820 “ unsuccessfully activation”.

Tried downloading the app and still received errors.

[Rexxi]

Is pre-authorized withdrawal already in place if activation is unsuccessful? Will this charge be posted?

issue not resolved yet

[Chalupa_Batman]

You will need to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437