12-30-2020 06:07 PM - edited 01-05-2022 04:40 PM
I purchased the payment cards for my kids for xmas but what number do you use when applying them using the self service.
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12-30-2020 08:55 PM
I agree that some of the vouchers aren't very clear. This inquiry would appear to have been answered, but I was made aware of a thread, credit to @darlicious, with a catalogue of various payment vouchers purchased from various vendors highlighting the activation codes to help others with their top ups.
12-30-2020 06:15 PM
@lindathorne You can also redeem without their phone or self serve. Just need to know their pin.
Call 1855-4Public from any phone. Then when asked enter their cell number and follow the prompts.
It may not even ask for a pin that way lol.
12-30-2020 06:08 PM
The 12 digit pin.
It may say "PIN" with 12 digits. Some have 2 locations of 12 digits. Just try both. You can add via 611 or log into your account and click make a payment then on the drop down next to credit card switch it to voucher.
12-30-2020 06:08 PM - edited 12-30-2020 06:09 PM
@lindathorne You need to use the 12 digit PIN number located on the receipt. Log in to your self-serve account and redeem the voucher PIN on the payment page or you can redeem by dialing 611 from your kids phone.
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