Payment not being accepted

[blancheneige]

Using a Canadian Credit card, post code is the same as at the bank but payment cannot be processed.

[blancheneige]

did that, same issue

[eddieO]

@blancheneige are you trying to update your credit card into through the PM website? If so, try it through the app. Or you can try again through a different web browser or by clearing the browser's cache

[BKNS27]

@blancheneige 

Try clearing the cache on your browser first or use the PM app.

If those didn’t work then contact a CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437