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Payment not being accepted

blancheneige
Great Neighbour / Super Voisin

Using a Canadian Credit card, post code is the same as at the bank but payment cannot be processed.

3 REPLIES 3

blancheneige
Great Neighbour / Super Voisin

did that, same issue

eddieO
Mayor / Maire

@blancheneige are you trying to update your credit card into through the PM website? If so, try it through the app. Or you can try again through a different web browser or by clearing the browser's cache

BKNS27
Mayor / Maire

@blancheneige 

Try clearing the cache on your browser first or use the PM app.

If those didn’t work then contact a CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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