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Can't sign up.

MichaelSilky
Great Neighbour / Super Voisin

I am trying to sign up for a public mobile plan but I keep getting payment error please try again. 

 

3 REPLIES 3

Phil_Adelphus
Mayor / Maire

@MichaelSilky  Also some have found it works if they have location services turned on in their device.

hTideGnow
Mayor / Maire

HI @MichaelSilky 

were you using the Public Mobile app to subscribe?  If not, please download the PM app and try 

if you still have the error, uninstall the app, reboot, and try setup another account using another email address

Handy1
Mayor / Maire

@MichaelSilky  You may need to wait one full hour and try again also be sure to use the public mobile app to activate not website . Or try a different credit card if you have one 

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