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jaswinder688
Great Neighbour / Super Voisin

hi all any idea how can i get my account number from public mobile. my phone number is very old and i just created an account online but how to connect my number with account i just created

2 REPLIES 2

BKNS27
Mayor / Maire

@jaswinder688 

You can’t port your number from PM to PM.
You can only port your number from another carrier to PM. Your account with the other carrier must be active to port it over to PM.

Handy1
Mayor / Maire

@jaswinder688  So did you activate in store a long time ago and never set up the online account ? If that’s the case I think you need support to help you , if you do t remember the email and password you used to get phone number / account 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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