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Payment information not updating

Poppy1265
Great Neighbour / Super Voisin

Hello

Is there someway to update my information. I login but it doesn’t accept? 

2 REPLIES 2

Poppy1265
Great Neighbour / Super Voisin

Okay

I hour

Chalupa_Batman
Mayor / Maire

Hey @Poppy1265 

The Website and the App both have Cache issues. Wait 1 hour after the very last time you tried and not a minute sooner as it's a security feature to protect your account. Then go into your browser settings and clear the cache. Then restart your browser and go into incognito mode and log in and try again. This SHOULD work.

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